COMPARE OUR SERVICE PLANS*$89.00 one-time service fee includes first month and PC Tune-up |
Bronze
$19 /month* |
Silver
$24 /month* |
Gold
$28 /month* |
GENERAL SUPPORT |
|||
Remote support client, PC evaluation and recommendations |
![]() |
![]() |
![]() |
Internet self-scheduling option |
![]() |
![]() |
![]() |
Phone, online chat, e-mail support |
![]() |
![]() |
![]() |
Access to next available technician |
![]() |
![]() |
![]() |
One-time PC Tune-Up included |
![]() |
![]() |
![]() |
Internet transport issue triage |
![]() |
![]() |
![]() |
Request on-site visit |
Extra fee |
Extra fee |
Extra fee |
TECHNICAL SUPPORT |
|||
PC hardware |
![]() |
![]() |
![]() |
Operating systems |
![]() |
![]() |
![]() |
Software applications |
![]() |
![]() |
![]() |
Peripheral devices |
Up to 2 |
Unlimited |
Unlimited |
Software installation/removal |
![]() |
![]() |
|
Ongoing PC performance tune-ups |
![]() |
![]() |
|
Spyware/virus removal |
![]() |
![]() |
|
Wireless network set up |
![]() |
![]() |
|
Software application usage training |
![]() |
![]() |
|
DATA PROTECTION |
|||
Remote data storage |
![]() |
||
"Set & Forget" auto back-up |
![]() |
||
Data restoration & retrieval |
![]() |
Note: Once you have purchased a service, you will have the opportunity to change/review your service option with the technician at the beginning of your service call